Privacy Policy

This Privacy Policy explains how QY-ChicMood (“we,” “us,” or “our”) collects, uses, shares, and protects your personal data when you visit our website www.qychicmood.com or make a purchase. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

Personal Data

  • Contact Information: Name, email address, phone number, shipping/billing address.

  • Payment Information: Credit/debit card details (processed securely via third-party payment gateways).

  • Account Data: If you create an account, we store login credentials and order history.

Technical & Usage Data

  • Device & IP Address: For fraud prevention and analytics.

  • Cookies & Tracking Technologies: Session cookies, Google Analytics, Facebook Pixel (see Cookie Policy).

Children’s Data

We do not knowingly collect any personal information from children under the age of Adult Consent, however that age is defined in your locality or region of the world according to local legislation or International Law. Should a regional, local law exist on adult consent, then it is accepted that the age of consent in your locale is 16 (sixteen) years of age. If you are under the age of adult consent, please do not submit any personal information through our website. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information without their permission. If you have reason to believe that a child under the age of adult consent has provided personal information to us please contact us atl qychicmood@gmail.com.

2. How We Use Your Data

Your information is used for:

  • Order Processing: Fulfilling purchases, shipping, and customer support.

  • Marketing: Sending promotional emails (with your consent). You may opt out anytime.

  • Analytics: Improving our website via tools like Google Analytics.

3. Data Sharing & International Transfers

We may share your data with:

  • Payment Processors (e.g., Stripe, PayPal) to complete transactions.

  • Shipping Providers for order delivery.

  • Advertising Platforms (e.g., Facebook Pixel) for targeted ads.

International Transfers: Data may be transferred outside the EU, but we ensure compliance with GDPR safeguards (e.g., Standard Contractual Clauses).

4. Your Rights

You have the right to:

  • Access & Portability: Request a copy of your data in a structured format.

  • Correction: Update inaccurate or incomplete information.

  • Erasure (“Right to be Forgotten”): Request deletion of your data under certain conditions.

  • Restrict Processing: Limit how we use your data (e.g., if you contest its accuracy).

  • Object to Marketing: Opt out of promotional communications.

  • Withdraw Consent: Revoke permissions for data processing at any time.

To exercise these rights, contact us at: qychicmood@gmail.com. We will respond within 30 days.

5. Cookies Policy

We use Cookies for:

  • Essential Functions (e.g., shopping cart).

  • Analytics (e.g., Google Analytics).

  • Advertising (e.g., Facebook Pixel).

You can disable Cookies via browser settings or our Cookie Consent Banner. Note: Some features may not work without Cookies.

6. Data Retention

We retain your data for 10 years (or as required by law) for tax, legal, or business purposes. After this period, data will be anonymized or deleted.

7. Policy Updates & Notification

We may update this policy to reflect changes in laws or our practices. Users will be notified of significant changes via:

  • A notice on our website homepage for at least 7 days prior to changes taking effect.

Contact Us

For questions or to exercise your rights, email: qychicmood@gmail.com.